Showing posts with label guild. Show all posts
Showing posts with label guild. Show all posts

Friday, 6 May 2011

Is bigger always better?

How to maximise your mining and herbing returns in a troll-eat-troll world

druid-trafalgarCollecting herb and ore has seen thousands of wow players over the years spending countless hours stooped over their computer into the long hours of the night filling their bags full of crap hard earned bounty.  Whether you’re a hardcore raider, serious casual player or just like dabbling with trade skills, collection of these consumables is vital.  there is an argument to say you could do anything which makes money and then use that money to buy these consumables, or the end products they’re used to craft from the AH, but where's the fun in that? (not apart from the fact that all professions offer their own unique soulbound items or buffs only to the characters which pursue them.    

This post takes a look at the finer art of collecting and I’ve gone to great lengths to research it, further than in any other post, and spent a whopping great eight hours compiling information for it, that’s more than a days work!  why have I done this I hear you ask?  Well firstly, I needed ore to level blacksmithing (just because, ok) and I needed to stock up on herbs to feed my alchemy and inscription habits.  My regular reader will know about my druid herber / miner toon, created solely to pull up weeds and smash lumps of rock (ok, so I’ve since found I quite like healing with her too).

So Why a (Tauren) druid?  well firstly I got hacked off collecting herbs on my mage and being constantly beaten to the weed by some git druid who doesn’t have to dismount / remount to pick the herb, which also allows you to avoid a lot of time consuming combat with local mobs.  Secondly the speed at which Taurens can pick herbs; considerably faster than other races.  Thirdly the instant flight form shape shift, gives a considerable performance improvement (especially when you’re competing with other miners for the same veins who have to mount up). Fourthly, the feral abilities mean you can slap down any inconsiderate mob(s) who happen to pick a fight when you’re mining.

There are a few other classes which I recon would be decent for collecting, mages for their blink & disappear abilities, rogues for vanish, hunters for fein death etc. but the instant cast flight form and not having to shape shift (i.e. dismount) for herbing sold it for me.
I’ve also made a point of learning both collection (discounting skinning and enchanting as they're more killing and collecting), I’ve had individual miners and herbers for a long period, and it always struck me how much time i was wasting doing one at a time, so I bit the bullet and reorganised my professions between alts to accommodate this, and wow has it paid off!

So you’ve got your collector toon up to level 85, and you’re about to set out on your first run, where should you go? good question, there are quite a few questions you need to ask yourself – firstly what is your priority item? are you collecting stuff to sell on the AH? are you looking to feed a fabricating profession (like blacksmithing or alchemy) habit? or are you looking to just collect raw materials for for of the ‘destructive’ professions like inscription or gem crafting where you don't care what the raw material is, you just want to mill or prospect it.

If you don’t care about the type of material you’re collecting, you might be surprised at which areas may be the most profitable for you to use (by profitable I mean in terms of both AH value and item yield), more of that in a moment.  If you’re looking to use specific items, such as Elementium or Pyrite, you’ll be restricted to specific zones.  Items like Twilight Jasmine only grow in one zone, so if you must have that item for a specific potion you must go to the Twilight Highlands. You need to consider both the number of available ‘nodes’ in the zone, and the comparable difficulty (i.e. time) in getting between them, for example, Zone A might have 100 nodes, but be massive, Zone B having 80 nodes but being half the size of A would generally mean that the average distance between nodes is closer, thus you’ll get more reward for your time.

Pick your primary aim(s), and head to the zone which offers the best reward for them, lets say for the sake of argument, my priorities are Obsidium and Cinderbloom, I’ve got a choice between Mount Hyjal and Deepholm, as both zones offer both in abundance.  Ore tends to be harder to come by, in my experience, so I pick myself a route which takes my through the most populous areas for ore, stopping off for any herbs I see, one exception for this is whiptail in Uldum, which only really grows on river banks where there are few ore nodes, so I make a detour on my route to encompass the rivers.  Use gatherer to plan your route, I always also have a secondary screen up with a map of the locations of my primary item type from wowhead.

The last thing to look at is competition, the time of day you collect is key.  If possible look to collect at off peak times when there are few others around to compete with, i tend to do a /who ‘zone name’ before heading out just to check how many other level 85s there are there (or if there are any other names which I recognise as being miners or herbers, or both, from previous outings).  There are two ways to dealing with competition; passively - you either give up and wait till later or go somewhere else.  Or you go on the offensive and beat your opponent forcing them to either give up themselves or accept a reduced reward.  Both will generally lead to a reduced reward for yourself, it depends on how confident you are.  If you are confident you can beat them, stay and fight, if not spend your time elsewhere.

So you’re off collecting, is there anything more you can do to to aid collection?  well yes, of course there is, or I wouldn’t of mentioned it would I? silly.  If you’re a seasoned collector, you may notice that the little yellow dots sometimes appear on the mini map after you’ve passed them with alarming frequency, this isn’t due to you being the luckiest soul alive and seeing multiple node re-spawns, I’m pretty sure this is down to server lag (i.e. you’re moving so fast the map hasn’t updated from the server to your screen in time).  I tend to fly in a slight zig zag, nothing to severe, this has both the effect of slowing your ‘map movement’ down a touch in order to give the nodes time to appear, and it means that you cover more ground in the candidate areas; veins tend to spawn on staggered ridges, simply flying straight along the edge of one of these will generally put you out of range of some of the spawns.  Make sure you use your downtime wisely, you have a couple of seconds when you’re hitting a vein or picking a herb, use this to your advantage and plan your next move, take a look at your map and spin round to face the direction of your next move, you can do this without interrupting the collection.  This is especially important when you can see several yellow dots, you want to get to them as soon as possible else someone else might beat you to them.

If you do see multiple dots on the minimap, I tend to go for the herbs first if I’m not worried about competition, pick the herbs quickly, and then shape shift for the ore.  If there is competition in the area, hit the high value ore targets first, if you have to lose something it should be the less valuable stuff, and from experience there tends to be more miners out there than herbers.  If you do encounter competition, and you decide to ‘stay and fight’ make sure you know your route well, and make sure you know any little short cuts which you might be able to sacrifice in order to get in front of your opponent, who is more than likely on a similar route to you.

So what about this extensive research? Well here it is! basically I spent a couple of days over the bank holiday, when I should have been drinking, but illness had other ideas, running different zones and recording the results to see which would actually be the best.  I did a quick straw poll of my guild:

“where’s the best place to mine?”

“where’s the best place to herb?”

I didn’t qualify either of the questions intentionally, I just wanted to see what peoples initial reaction was, unsurprisingly that Uldum and Deepholm came out on top, and Mount Hyjal got absolutely no votes.  Looking at wowhead, I compiled this table of the number of nodes in each zone:

herbs
From this table you can see that Uldum has the most herbs, Deepholm the most ore, and Deepholm again for a combined total.  So it’s simple right? never leave these two zones for mining and herbing right? wrong.  These numbers, expose the problems with statistics, on the face of it they’re best, but these raw figures don’t take into consideration the size of the zone (i.e. the average distance between nodes) or the competition (I'm assuming respawn times are the same from zone to zone as I have no means of gathering evidence to the contrary).

So how do we tell which is the best zone then?  here’s what I did:  I ‘sampled’ each zone, for a few runs of between 15 and 45 minutes and took the average yields of each, I also recorded the population of the zone from a /who before and after each run (this wont take into account alliance toons in the zone, so should be used as an indication only but given the ratio of characters from your server you can take an educated guess (or create a toon on the other faction and do a /who there too, I’m just not that anal… ok, I am, but I’ve only just thought of it). I recorded the contents of my bags at the end of each run, and also made notes of the number of nodes I lost to competition, and the number of times I was forced to kill aggrod mobs when mining.  I actually abandoned an Uldum run after four or five minutes having seen three other miners and two herbers in that time, in hindsight I with I’d carried on to get some figures of how bad it can actually be with sustained competition, but I didn’t, so tough luck…

nodes collected
This is actually a cut down version for display as the full list is too wide to fit on a web page and still be able to read without something in the Hubble range of magnification, a full break down can be found in the spread sheet here.

As you can see from the (full spread sheet) table, my best run was in Deepholm with a massive 13.27 ore & herbs per minute, but surprisingly the next best, and probably most consistently good (if looking at total yield) was Mount Hyjal! this is due in my view, to lack of competition from other collectors who assume its rubbish, the relative small size of the collecting areas, and the ease at which mobs can be dispatched or avoided due to their lower level.  When you dig a little deeper (pun intended) due to the amount of Elementium and Pyrite available, Uldum would seem to be the best, if your primary aim is profit from the AH or Black Smithing. 
So which is actually the best then? well I’m afraid there isn’t an answer any more concrete than ‘it depends’.  It depends on what you’re aiming to achieve, and the competition you’re facing.  For pure blacksmithing, due to the pyrite content, I’d say it's got to be Uldum, if you’re focus is ore for prospecting, then Deepholm has to shade it because you get both Elementium and Obsidium.  If you’re collecting herbs simply to mill (and thus you don’t care what they are) then Deepholm is also the place for you.  If you’re looking to use the herbs for potions, then you need to target the zones which have the best yield of the brand of herb you need, clearly Whiptail and Twilight Jasmine only grow in Uldum and Twilight Highlands respectively, so you’re pretty restricted.  the only zone I’d not bother with is Vashir, the swimming around is too slow, and, although it’s relatively small with absolutely no competition, the nodes are too sparse.  My real top tip, is consider Mount Hyjal, my own assumptions and my quick straw poll completely overlooked it, but the lack of competition means it is actually pretty good.  As a collector who is after stuff for Blacksmithing, Prospecting, Inscription and Alchemy, my general hunting grounds will be Uldum, Deepholm and Mount Hyjal, with an occasional forray into the Twilight Highlands when I need to stock up on Jasmine.  If you’re collecting purely for profit and sticking everything on the AH, then it’s even more dependant on your servers economy, you need to have a look at what’s going for the best prices on the auction house and tailor your runs accordingly.

One thing to note, I think I’ve probably done Uldum a little bit of a disservice on the herbing front, my feeling is that there are far more herbs, but I was primarily following a mining route with occasional trips down the river for whiptail, I pretty much ignored the other herb locations.
Finally, my tips for more effective collecting
  • roll a Tauren Druid
  • have both mining and herbing professions on the same character
  • invest in the fastest flying skill available
  • bind your shape shift to flight form to an easily accessibly key (I use the middle mouse button)
  • avoid combat wherever possible, it slows you down
  • install gatherer
  • plan your zones / rough route in advance
  • do a quick /who to check a zones population and for ‘usual suspects’ who are regular competitors
  • decide your tactics on competition, stay and compete, or give up / move to another zone
  • try and collect in off peak times if possible
  • when you’re actually collecting an item, quickly flick to the map to reorient yourself and plan your next hop
  • don’t dwell on the occasional nodes which you can’t get to or appear / disappear as you move, there are a few bugged nodes about due to clipping or phasing issues
  • make sure you have plenty of room in your bags
  • don’t be afraid to utilise the AH, if you need Cinderbloom and its 20s whilst Elementium is 20g, spend your time collecting Elementium, sell it and buy Cinderbloom
One last note, the ‘druid’ pictured at the top was an Eagle which swooped past my face in the centre of London as I was mid way through writing this post,  I can only assume he was trying to beat me to a node in the centre of Trafalgar Square and sat there mocking me as I walked away empty handed…
It’s also worth noting that the time I’ve spent doing the ‘research’ is by no means statistically significant, do do a proper statistical study I’d probably need to make my own addon and get lots of people to use it over a period of time.

Wednesday, 4 May 2011

WOW, Remote access

to your auctions, guild chat and more!
auctionhouse-screen-01I recently talked about the potential for WOW to be played on a mobile device, I referenced the WOW remote auction house application which was available for both iPhone and Android devices.  Recently Blizzard have rebranded the application to WOW mobile and upgraded it’s functionality.  I’m quite surprised, and delighted, to say that it was made available to Android at the same time as iPhone.

The move towards a more generic ‘mobile’ name is well deserved, no longer is it just a method of viewing (or listing items for the premium version) on the auction house, you can now view your characters in a similar view to what you’ll be used to in the armoury, you can view your guild, and information on each of the members, but most impressively you can participate in guild chat and whispers with other online members.  For the moment, all of the features, barring the ability to list new auctions and collect money is free.  The Blizzard page seems to indicate that the chat functionality is only free for the moment.  I’m not sure I’d pay £2.49 for the pleasure of doing this, but for the moment while its free, it’s pretty good.

There are a few bugs, you’re required to select which of your characters you want to log in as, in order to view their auctions, the app sometimes gets a little confused as to who you are and whether you’re authorised to do things.  I’m currently getting errors trying to connect to guild chat, which would seem to be a server issue rather than an app fault, and occasionally I’ve had messages not send properly which has lead to a few ‘disjointed’ conversations as my comments arrive at the other end out of order.
On the up side, I’ve been happily abusing conversing with my fellow guildies for a couple of days using both wifi and 3G connections with pretty good success, and, in a stroke of genius, if you;re logged on playing the game, you can log in as an alt and have a conversation with yourself; finally I have an intellectual equal to talk to!…

All in all a good effort by Blizzard, a useful app for those of us who find themselves with time to spare while travelling or not sat in front of their gaming PC.  There are a few issues with the battery use, my HTC Desire lasted about 90 minutes with Spotify and WOW mobile running on the train yesterday, it would normally last me the full day with 3-4 hours of music listening and normal calls etc.
Hopefully this is a sign of things to come, and I'll be able to perform rudimentary profession actions such as milling or crafting, perhaps even the odd daily quest; something like the jewel crafting quests which simply require you to craft and hand over three gems would be good.  I’d really like the ability to interact with some addons or other game features, like reforging, wardrobes and even loot lists from instances, all stuff that given 10 minutes to spare on the train you’d happily do, but sat in front of your PC you’d rather be playing the game.

I’d also love to see web access to the features of this app, I generally always have internet access, but am unable to play WOW itself (stupid work…) having IRC like access to guild chat would be brilliant, the API hooks are obviously there so adding a standard HTTP interface should be easy.  This would also enable players to link their WOW activities to more ‘internetty’ stuff, especially pushing the social aspects of the game, you could have a Facebook of sorts for trolls, linking profiles to social networking features.  Enabling this might further enable web apps to do other ‘stuff’ in a similar vein to what you see with the crappy games on Facebook.  Blizzard could develop whole mini games to support their main WOW application to further engage their subscribers.

This is clearly a move by Blizzard to further monetise their product, for my money the £2.50 a month on top of the WOW subscription is too much, that’s 30% on top of a monthly subscription cost.  This for me puts the premium app in a niche of people who have both money, are addicted to WOW and a life style which means they can’t play that much, I’m not sure the latter two go hand in hand in most cases.  If I were blizzard, I’d aim lower, sub £1 per month perhaps, or even as a subscription ‘sweetner’, i.e. subscribe for 6 months (rather than your usual 1 month) and get free premium access to the app – Blizzard wins because they get 6 months money up front, the subscriber wins because they get ‘free’ access to an app that they’d otherwise have to shell out for, everyone's a winner

Wednesday, 16 March 2011

Happy Monday’s

mondayAnother Monday night off badminton with the bloody wrist, on the up side another night playing WOW (yeah yeah, I know its Wednesday, I’m slack) and another night where I offer my services should they be needed and was taken up on the offer straight away.  This was only my second 25 man experience, my first coming two weeks ago, exactly the same situation as my original post then.  Part way through the instance, stalling on Ascendant Council.  This time I was a touch more prepared having read up on the strategy after the last fight out of curiosity; turns out i was doing everything right (thanks in the main part to an excellent explanation from the raid leader), but now I was confident I was doing it right, and knew the reasons why I was doing it. 

I was pleased with my performance in all, upping my DPS by 1k on the first attempt and by just over 2k by the 3rd and final one in which we were successful.  Again, whilst my DPS output wasn’t close to the best guys in the raid, it was no where near the lowest, and I managed to survive each encounter through till we were about to wipe on the two failed attempts.  As an added sweetener I picked up the DPS trinket as no one else fancied it
Onwards and upwards to Cho’gal for a few learning attempts; most of the guild haven't seen this guy yet so it was a few attempts which went reasonably well to get to grips with the fight before the call.  A thoroughly enjoyable night, even with my sub par gear it was a nice ego boost to realise I picked up the fight quicker than a lot of the more regular raiders, still trying desperately to avoid catching the raiding bug again. Destined to fail.
One thing that I’ve decided as a result, I’m stopping slacking on the buffs front, I’ve been busy sorting the cooking out which I’ve been avoiding like the plague for the last few months, getting a stock of flasks so I don't have to rinse a guildie of their spares or raid the auction house, and start reforging for a bit more hit on my gear as the raid hit cap is higher than heroic cap.  Still think I’d prefer to be healing in raids if I’m going to do it longer term, but not confident enough to have them relying on me yet.

Tuesday, 1 March 2011

A night of firsts

A bit of a strange sort of night last night, I'm not normally online on Monday evenings as I play badminton but due to a damaged wrist I couldn't play so decided to run a few instances. I logged in and found I had almost 1.5k in gold waiting for me from auctions, a nice way to start the day off, and proof I wasn't talking complete arse in my post yesterday. Anyways, after I cleaned out my mailbox and decided to have a little spring clean of the banks, a couple of guildies were asking for a heroic, I said I was up for it and was instantly thrown an invite, I explained that my DK (which was the character I was on) wasn't quite ready and I'd get the priest, by which time the party was full, and I realised I was only 1 ilvl away from being able to go on the DK. I'd been eying up a tanking relic on the AH that would easily up my level and there were no other tanks available in guild so I gave them the choice; I'd happily come along if they wanted me, but was happy to drop out if it clearly wasn't going anywhere so they could get a proper tank. They all agreed, so 2k later (so much for making a profit on the AH!), we were queued for a random heroic. Halls of Origination! no crowd control. Bugger.

The first pull went as expected, it was a complete disaster and we wiped, not wanting to waste peoples time I offered to drop and let them re-queue for a PUG tank, they persuade me to have one more go and amazingly we were off, we only did the compulsorily bosses as it was closing in on the guilds raid time, we only wiped twice (or was it three times?) none of which on the bosses, quite pleasing. I came away with 2 new shiny bits of plate and will be eternally grateful to the 4 guildies who took the risk.

A successful start to the night, but that wasn't the end of it, I mentioned we skipped the optional bosses because it was approaching the raid, well the invites went out so as I was planning on being around all evening I whispered the GM and said if I was needed I'd be about, and popped off to make some supper. On my return I was amazed to see a reply asking me to join, so I quickly picked a few pots up from the bank, which amounted to my total preparation, and headed in. This wasn't like my previous 25 man raiding experience in Cata, previously it was the Conclave of Four Winds, an encounter which the guild has had licked for some time, this was the Twilight Ascendant Council, an encounter that the guild has not yet managed on 25 man. As always, wow wiki and a host of other sites were up on the laptop next to the PC, I had a quick read as we were dispatching trash and the GM took me through the strategy on Vent, it seems this was quite useful to some of the regular raiders as they asked a couple of questions (ahem slackers). As with any progression raid, the learning curve was steep, as with my first experience of heroics in one of my earliest (and still most popular) posts about Stonecore. Raids however, in my experience, generally have an extra twist or two; firstly, they generally last loner, having multiple different phases to learn; generally the punishment for slacking is not only do you die, but several of your group do as a direct result of your stupidity too. The Council was no different, three phases, loads going on, and most importantly debufs which kill others. This worried me, I'm happy for me to die if I'm stupid, but I don't like killing other people, my main objective therefore was not to kill others, my secondary objective to last out the fight, and finally, assuming the two former, melt something….

Very Basically, the Ascended Council has three phases, in one and two there are two mobs, the trick is to keep their health as close to each other's as possible, the bigger the difference in health when they de-spawn, the more health the boss has. As you'd expect, in accordance with my heroic instance rules, there's lots of crap on the floor to (not) stand in, there's lots of crap on the flor (and swirling around) that you most definitely must stand in not to die, and just to confuse matters, sometimes the crap on the floor that you mustn't stand in, is exactly the same crap you must stand in depending on what debufs you have. Added to that, and this is the killer (literally) there's a lightning rod debuf which gives you, and two others, about 5 seconds to get out of the middle of the room and away from the raid, or you kill people. The first pull came and to my amazement, I lasted till just before the wipe, more importantly I didn't kill anyone, and whilst I wasn't always too sure which debuff I needed to get from standing in particular shades of crap I seemed to manage it, and I even managed to do reasonable DPS; not great DPS, but reasonable, and not the worst!.

The second pull came, and I forgot about the gravity well thingymabobs, and died early (first or second) so we won't speak about that again, ever. Third up and I lasted the whole fight, stepping in the correct debuffs at the correct times, dealing with a particularly vindictive spate of lightning rod debuffs without killing anyone, and what's more, improving on my DPS by a good 2k from the first run. Unfortunately at this point we had a couple of disconnects and (probably because of this) we got locked out of the chamber so the decision was made to call it. I kind of wish we'd gone on longer, we got to the third phase, and were getting the hang of DPSing the mobs at the correct rate (and listening to calls to swap on Vent – amazing how many people ignore these), but I'm really pleased to have been asked to help out, and (hopefully) didn't let anyone down. All in all I had a cracking night, and I think I might have been bitten by the raiding bug…. I'm almost hoping the wrist hasn't healed in time for next Monday.

Wednesday, 16 February 2011

Just what makes you tick?

As an ex guild leader, recruitment officer, raid leader, website admin, raider, and now just plain old run of the mill casual I've seen what goes on in a guild at pretty much every level, both publically and behind the scenes. Over the past three years or so I've been studying an MBA which looks at all aspects of business. This has been sponsored by my employer and has an obvious tie in with my day to day work but I've often considered that a typical guild structure mimics that of a corporation, not only that but the types of character, and more specifically leader match the people you meet in industry and the types of characteristics you find in people which makes companies or teams more likely to succeed, or fail, are almost identical to those you find in WOW.

I'm going to talk a little here about leadership characteristics (I don't necessarily mean an appointed leader, anyone can 'lead' something in a given situation) which make for success in any organisation (including guilds). It's important first to understand what the objectives are of an organisation; you may assume all commercial organisations exist solely for profit, and that may be true, to an extent, for some. But profit for who? The owners? The shareholders? What about the workers? They make a 'profit' of sorts in their pay packet every month. Even customers make a 'profit', when looked at in these terms, they are gaining some sort of benefit from being a customer there is value in this benefit to them (the reason they derive value doesn't matter, it just matters that they do). Charitable organisations aren't really interested in profit in normal terms; they are mainly focussed on helping their target area. Even culturally company's outlooks differ, Japanese corporations, for example often regard future growth as highly, if not higher, as current profit, whereas western organisations tend to focus heavily on the short term here and now, often to the detriment of longer term stability (incidentally one of the contributing factors of the current global recession). So actually when you look under the hood of what makes an organisation tick, it differs wildly. Being very generalistic about the objectives, you could say that any objective of an organisation is to give value to its respective stakeholders. Stakeholders are anyone who has a vested interest in that organisation, no matter what it is; value is whatever benefit they derive from being a stakeholder. For a shareholder in a big company it might be the yearly dividend they receive, it may however be the opportunity they get to turn up each year at the AGM and shout at the CEO, my point is it's down do the individual; as a WOW player, in a raiding guild, it might be the shiny purples, it might be the experience of raiding, it might be the social scene, it might be the fear of not playing (addiction) or a whole range of other reasons unique to the individual. As a leader, it is important to understand what makes the stakeholders tick (and it may change from minute to minute or year to year).

Once you understand what makes people tick (or at the very least what makes others tick is not necessarily the same as you), a leader can set about trying to lead. I'm going to draw heavily from a text book which I read cover to cover for my first ever MBA module, "Reframing organizations: artistry, choice, and leadership" by Bolman and Deal, it's a great read (if you make it through the first two chapters which are truly awful), if you're actually interested I'll link this and any other reference material at the end.

So, you know what makes people in your guild tick, you understand people have different outlooks on life, and you know these differing views will inevitably cause friction at some point, how do you go about setting up your organisation (guild, raid or even 5-man party) to succeed? Firstly ask yourself what does success look like, if it's a heroic party, it might be clearing the instance; it may however be simply completing the daily heroic requirement, skipping everything that isn't necessary, it may simply be the first boss because the party's been set up to get a particular piece of loot. It may be a combination of all three (and any number of other) reasons for each of the members, already you have a possible 15 permutations (from 3 'success' criteria and 5 members) for a simple 5-man, it's a wonder any part s ever successful! For a guild it's much, much, more complicated! Hopefully you're starting to see there is no one correct answer which suits everyone, and even if it did, it would change so frequently you'd tear your hair out. All you can hope to do is abstract a set of principles or goals which mean success and apply a general framework to achieving that. By abstraction I mean Bob wants epics, lots of epixxxes; Fred wants to be the highest DPS in the guild; Clare whose sole aim in life is to wear the Mantle of Nefarius can all be abstracted to complete Blackwing Decent 25-man by x date. The framework is the tricky part, how do you as a leader best lead? This is where I'm going to reference Messer's Bolman and Deal, they refer to "four frames" of which a leader can use to lead; structural, human resource, political and symbolic. Each of the four frames is better suited to some leaders personalities than other, each has its place and depending on the situation will become more important than others.

I'll describe the four frames briefly, but if you're interested go read the book referenced at the end (it's available to view, in part, on Google Scholar)

  • Structural: the most obvious, it's about the organisational boundaries, chain of command and process, there being a set list or blueprint for getting things done. A good example of where this works is an army, in the heat of battle soldiers, no matter the rank, fall back on their highly structured, highly disciplined training.
  • Human Resource: sounds a bit corporate dunnit? Not really, the HR frame focuses on how characteristics of organisations and people shape what they do. It's the 'most important asset are our people' mentality, whereas a structural organisation will have people doing things because "that's how it's done" a HR focused organisation will more likely have people doing things "for the love of the organisation" (i.e. their derived value is more than just the pay check at the end of the month).
  • Political: it's not a dirty word, don't assume it's the negative aspects of spin and self-interest you see in the media. Viewing an organisation from the political frame simply means you're making decisions to achieve set goals whilst taking account of scarce resources and diverged interests. It's a balancing act of trying to satisfy the most people possible in pursuit of achieving your goals.
  • Symbolic: this is often one of the most powerful (and possibly destructive) a symbolic leader can be extremely powerful in terms of motivating people, think Ghandi or Martin Luther King, people we willing to die for their cause. Symbolic gestures too are extremely powerful, I remember a story of a Chief Executive and Chairman (possibly Ikea, I can't remember the exact details) who would share a hotel room whenever they were away on business "to save money" now in the context of a multi-billion pound company, a £100 a night saving isn't great, but the symbolism of the gesture is immense. Similarly adverse symbolic gestures can be hugely detrimental, think about the bad press city bankers have been getting lately for taking huge bonuses when the tax payers across the world have paid Billions to bail them out.
No do something for me, try and think of one example of each of these frames have been applied in your guild, by design, or by accident – is it the structure of officers and raid leaders, the selfless help offered in gearing a member up to raid who's taken some time off or the GM benching himself for a raid because there are more people wanting to raid than there is space? Actually, I've only given positive examples, try and think of one positive, and one negative, and then try and decide whether the person(s) involved acted without knowing the consequences, or whether (in your opinion) they'd weighed up the pro's and con's and taken the course of action with full awareness of the consequences (probably best to keep your findings private, you might upset people if you post your examples on the guild forum – political frame and all that… :-)

If you're an experienced GM, raid leader, manager, or have had any other reason to 'lead' a group of people you've almost certainly recognised yourself in what I've said, perhaps more by accident than design you'll have done things which could be construed as fitting into one of the four frames. Whether you're a GM, raid leader, or just a standard player, take some time to think about what you and your 'colleagues' want from the game in any given circumstance, and try to work out the best way to achieve 'success' whatever success may be.

WOW is a strange animal, it thrusts people into situations, which in the real world they'd never dream of, yet they survive, and not only that, excel! How many people have managed a team of 40+ people? Not many, I've had a reasonably long career in industry, managing a variety of teams, and approached that number in a couple of occasions, but think back to Vanilla WOW I was regularly organising and running 40 man raids, as were thousands of others across WOW. Leadership, more importantly good leadership isn't about being the boss, or necessarily the one who gets all the credit, it's about getting more out of others than they thought they were capable of in pursuit of achieving the organisational goals.

Even as an individual raider in a group of 25 you can have a positive impact on the group as a whole, think about the symbolic gesture of passing on a bit of loot, even though you're top of the DKP tree, for a newer raider who's gear is far worse – the total improvement to the organisation is far larger, but the symbolism of you looking after the interest of the whole guild or raid won't be lost, others will take the example and act in a similar way.



Now the reference – the link to Google Scholar http://books.google.co.uk/books?id=tsFj7wgczvYC&printsec=frontcover&dq=reframing+organisations&hl=en&ei=C9NbTdePMJKShAfJ7OXuDQ&sa=X&oi=book_result&ct=result&resnum=1&ved=0CC4Q6AEwAA

Or the proper Harvard style reference for you more studious types:

Bolman L.G. and T.E. Deal (2003). Reframing Organizations: Artistry, Choice, and Leadership, San Francisco, Jossey-Bass

Friday, 11 February 2011

No "i" in team

I've read a few blog posts recently about the changes to the social scene in WOW and MMO's in general, some of them were pretty damning, some of them going so far as to herald the death of MMO's. I can't actually remember a positive post on the state of the social aspect of WOW so, as I'd planned for a while to pen a few words about the way the social aspect of the game had developed over the years I thought I'd high-time I did just that.

I started playing this game just under 6 years ago, it was my first ever experience of an MMO, back then the social aspect of the game involved chatting to the one or two real people I actually knew who also played on the same server, and asking other better players who had the misfortune to party with me some really dumb questions about the game. As I described in my first post it wasn't long before I met a few likeminded folk and formed a guild. The guild grew and grew and we got to raiding and set up a Teamspeak server, this was the first step in my opinion to forming some lasting friendships, which have spilled over past the boundaries of WOW. We never managed to set up a guild meet, although there's one in the offing for next month, but on my travels I've had chance to meet 5-6 of the guys I've met through WOW. Back in the vanilla days, there was no dungeon finder, the onus was very much on the player to be proactive and find parties. This was frustrating in one respect, because it took longer to get a party together. The two main advantages to this were you relied on your guild heavily for players, either directly, or recommendation of their friends who fancied a chop, and when you met someone who you had a pleasurable experience with you quickly added them to your friends list and kept in touch for whenever you were looking for a party. People thought nothing of sitting on Teamspeak (or Vent) waiting for someone else to log on and just have a chat, I'd even sometimes log on to vent when I was working from home.

Now since then, the focus of WOW has changed, Blizzard are clever people and have realised that there's more money to be made in the mass market (i.e. casual gamers) than with niche players (i.e. hardcore raiders, pvp'ers etc.). Blizzard , in my view, have been very clever in what they've done, they've realised that the people with the most disposable income, young professionals, don't have time to grind endlessly to prepare for raids, they also realise that the high end content, the pinnacle of what you can do, is the thing almost everyone aspires to. So they've cunningly introduced patches which offer new harder content, with less people requirements (10 man and 25 man as opposed to 40 man) which the hardcore's see first, and then slowly nerf it so that jo public also gets to enjoy it. This has attracted more people to WOW (or back to WOW) but it has had on (possibly unintended) consequence; guilds aren't that important anymore! Not unless you're a hardcore raider anyways, back in the days of Molten Core we had a core of 35-45 players who raided 75%+ of instances and another 20-30 players who were more casual, and another 15-20 who would help out if they were about and we were desperate. Looking through the guild list now, I reckon there's 50 unique accounts tops. When I first came back to WOW, just out of habit, I'd click the Vent icon on the desktop before loading WOW, most of the time I was sat listening to my own feedback.

Now I'm not saying the changes are a bad thing, they've achieved Blizzards objectives of repeat subscriptions (i.e. revenue) and they've opened up the game to more people. It just means that people have to work harder at being sociable, but it's a catch 22 situation; you can't foce people to be sociable, they play WOW for one reason, enjoyment (or is it addiction?) the aspects of the game which people enjoy differes, and they'll focus on those areas, for me it's (these days anyway) the social aspects of the game, the team challenge of achieving something together. I couldn't care less about shiny purple pixels – gear is nothing more than a means to an ends; to allow me to play with other people I enjoy playing with.

The other reason I believe the social scene has dropped off, which I touched on earlier, is the dungeon finder. Don't get me wrong, it's an excellent tool, I just think it could do with some improvements. Firstly I'd like to see it favour other people from the same server who are in the queue when constructing parties, I can count on one finger the number of times I've randomly been grouped with someone from my server. By meeting people from the same server, you're more likely to form lasting friendships with them and do something together in the future. Secondly I'd like to see the Real ID system overhauled a bit so you don't have to give out your email address to befriend someone, and could actually use that friendship to form a cross server party prior to queuing for an instance.

For me, those are the two main issues which could be improved on, the game has obviously been refocused toward the type of player who only has an hour or so to log on in an evening, I probably fall under this category myself most evenings. There will come a day, and it's not as far as you might think away, where artificial Intelligence is advanced enough to be able to operate 24 other members of a raid, talk like people, act like people, and I suppose even throw hissy fits like people. This will allow the true casual to play single player MMO's, and may satisfy some, but not me, I like the social interaction, I actively pursue it in WOW it's not enough for me to stand triumphant over a bleeding pool of dead pixels, I need people to talk to, and in my view Blizzard need to encourage the community wherever and whenever they can or face the prospect of people falling out of love with WOW. More please Blizzard, much more.